FAQs Archive - Page 3 Of 7 - Jessie Fitness

Do you offer refunds?

2022-08-11T10:53:03-07:00|

You may cancel your membership anytime so that your next month's or year's auto-renewal will not go through. For monthly subscriptions, refunds are not available for the first month you sign up for. You can cancel at any point during your first 30 days of a monthly subscription level and you will have full access through [...]

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How do I cancel my subscription?

2022-08-11T10:53:03-07:00|

I would love for you to stay and truly want this to be the best resource for you on your fitness journey. If you wish to cancel, just log into your account and select "Subscriptions" under the "My Account" drop down menu. Then, click the subscription # in the list or click "View" next your your [...]

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When will by book ship?

2019-11-01T14:34:00-07:00|

All of the Jessie's Girls Training Programs are digital e-books, so just log in to your account on JessieFitness.com, Click My Profile, My Purchases, and then download to whatever device you are using! If you would like a hard copy version of the e-book, feel free to print it out and either put it in a [...]

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Nobody replied to my customer service email

2019-11-01T14:33:09-07:00|

Questions are usually answered within a couple of business days. Technical difficulties happen, so if you don’t get a response within a few business days, please feel free to email help@jessiefitness.com again.

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How do I purchase a Training Camp as a gift?

2019-11-01T14:32:15-07:00|

The best way to give a Jessie's Girls Training Camp as a gift would be to purchase a gift card! Just go to JessieFitness.com, and at the top of the site, select Purchase A Gift Card

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How do I pay my balance?

2019-11-01T14:31:02-07:00|

If you made a 50% deposit when reserving your spot at Jessie's Girls Training Camp, then just log in to your account, click My Profile, My Purchases, and to the right of your Camp Reservation Purchase you will find "Pay My Balance". You will also notice a Liability Waiver button, please digitially sign the waiver before [...]

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