Do you offer refunds?

You may cancel your membership anytime so that your next month’s or year’s auto-renewal will not go through. For monthly subscriptions, refunds are not available for the first month you sign up for. You can cancel at any point during your first 30 days of a monthly subscription level and you will have full access through that billing cycle regardless of the day you cancel. All monthly memberships renew monthly on your original sign up date (ex: you signed up on July 17 your renewal will process on August 17). There are no refunds for annual subscriptions, and you may cancel anytime during the year to avoid your annual subscription renewal, you will always have full access to the membership through the entire 12 months of your membership regardless of the day you cancel. For both monthly and annual subscriptions, make sure you cancel at least 3 business days before your renewal date so the charge won’t process and you won’t be charged your next billing cycle’s dues. No contracts here, sister!

To cancel, just log into your account and select “Subscriptions” under the “My Account” drop down menu. Then, click the subscription # in the list or click “View” next your your subscription in the list. From there, scroll down to “Actions” and you’ll find the “Cancel Subscription” button. XO!